I was recently looking into my Realme 13+ phone because it didn’t seem to be receiving firmware updates. While researching the issue, I came across a report describing exactly the same problem I was experiencing:
www.reclameaqui.com.br/realme-brasi...lme-13-5g-nao-atualiza_ytCbf-tpe4a1CAMB/
The report was from a Brazilian user facing the same situation. Apparently, firmware updates for these devices in Brazil are distributed via OTA, and while firmware packages for regions such as Taiwan and India are relatively easy to find, I couldn’t locate the Brazilian version through the usual public download channels.
At first, my goal was simply to update the phone to Realme UI 5.0. However, after looking into how Realme’s OTA system works, I found a way to query the official OTA servers directly using community tools. I used the mod scripts from the following GitHub repository:
The scripts rely on realme-ota to query Realme/OPlus update servers using the device model, firmware branch, region, and NV identifier. In my case, the device is a Realme 13+ 5G with model number RMX5000, and the Brazilian region is represented by the corresponding OTA region/NV configuration used by the tool.
By running the script and testing the available Brazilian firmware branches, I was able to retrieve the OTA information directly from Realme’s servers. Instead of finding only the older Realme UI 5.0 package I had originally been looking for, I discovered that an official Realme UI 7.0 firmware was already available for the Brazilian RMX5000.
The tool returned the firmware metadata together with a direct download link hosted on the official Realme/OPlus OTA infrastructure. This allowed me to download the correct Brazilian firmware package without using firmware intended for another region and without having to contact Realme support.
In short, the process was:
cd mod
./m.sh
Then I selected the RMX model family, entered:
5000
and tested the Brazilian OTA region options provided by the script until it returned the correct firmware branch.
One important detail is that finding the firmware on Realme’s servers does not automatically make the phone install it. Since the update was not being offered through the normal system update interface, I had to perform the upgrade manually.
After downloading the correct official Brazilian firmware package, I enabled Developer Options on the phone and used the system’s Local Install / Local Update function to install the firmware package manually. The package must, of course, match the correct model, firmware branch, region, and NV configuration.
So the full process was essentially:
- Query Realme/OPlus OTA servers using the community tool.
- Identify the correct Brazilian firmware branch for the
RMX5000. - Download the official firmware package directly from Realme/OPlus infrastructure.
- Enable Developer Options on the phone.
- Use Local Install / Local Update to select the downloaded firmware package.
- Let the device verify, install, and reboot into the new version.
What was particularly interesting is that the update already existed on Realme’s own servers even though the phone itself was not offering it through the normal OTA interface, and the Brazilian firmware package was not easy to locate through conventional web searches.
So, although I initially started investigating the issue because my Realme 13+ appeared to be stuck without updates, I ultimately managed to locate the latest official Brazilian firmware — Realme UI 7.0 — directly from the manufacturer’s OTA servers and perform the upgrade manually through the phone’s local update feature.
Before attempting the same procedure, it is important to make sure the firmware is specifically intended for the exact device variant and region. Installing firmware from another region may cause compatibility problems. Keeping a backup of important data and ensuring the phone has sufficient battery charge before starting the update is also recommended.
My smartphone running the latest version: